FAQ

Shipping

Where do you ship?

We ship to addresses within the United States.

How much does shipping cost?

Shipping is free on every order — no minimum.

How long will my order take?

Orders are processed in 1–3 business days and delivered in 5–8 business days after they ship. For Christmas delivery, order by December 9.

Returns & Exchanges

What is your return policy?

You have 30 days from delivery to return an item, and returns are free — we email you a prepaid return label. Items should be unworn, unwashed and have their original tags.

Read the Refund Policy
Do you offer exchanges?

Yes. Exchanges for a different size are free within 30 days, subject to availability. Email us and we’ll set it up.

Email support@shoplacosta.shop
When will I get my refund?

Once your return arrives and is inspected, we refund your original payment method and email you a confirmation.

Orders & Contact

Can I send an order as a gift?

Yes. Tick “This order is a gift” in your bag to add a gift note. Gift recipients can return or exchange within 30 days with the free prepaid label.

How do I track my order?

As soon as your order ships we email you a tracking number.

Track your order
How can I contact you?

Email us or call +1 (636) 229-3393, Monday–Friday, 9am–5pm CT.

Email support@shoplacosta.shop