FAQ
Shipping
Where do you ship?
We ship to addresses within the United States.
How much does shipping cost?
Shipping is free on every order — no minimum.
How long will my order take?
Orders are processed in 1–3 business days and delivered in 5–8 business days after they ship. For Christmas delivery, order by December 9.
Returns & Exchanges
What is your return policy?
You have 30 days from delivery to return an item, and returns are free — we email you a prepaid return label. Items should be unworn, unwashed and have their original tags.
Read the Refund PolicyDo you offer exchanges?
Yes. Exchanges for a different size are free within 30 days, subject to availability. Email us and we’ll set it up.
Email support@shoplacosta.shopWhen will I get my refund?
Once your return arrives and is inspected, we refund your original payment method and email you a confirmation.
Orders & Contact
Can I send an order as a gift?
Yes. Tick “This order is a gift” in your bag to add a gift note. Gift recipients can return or exchange within 30 days with the free prepaid label.
How do I track my order?
As soon as your order ships we email you a tracking number.
Track your orderHow can I contact you?
Email us or call +1 (636) 229-3393, Monday–Friday, 9am–5pm CT.
Email support@shoplacosta.shopNo matching topics.