Shipping policy

This Shipping Policy explains how Lacosta ("we," "us," or "our") processes and ships orders placed through our website (the "Site"). By placing an order with us, you agree to the terms below.

Where We Ship

We currently ship exclusively within the United States. We do not offer international shipping at this time.

Shipping Cost

We are proud to offer free standard shipping on every order, with no minimum purchase required.

Processing Time

All orders are processed within 1–3 business days of purchase. Orders are not processed or shipped on Saturdays, Sundays, or federal holidays. If we experience a high volume of orders, processing may be delayed by a few days; we will notify you by email if there is a significant delay.

Delivery Time

Once your order has shipped, delivery typically takes an additional 5–8 business days, depending on your location. This means you should expect to receive your order within approximately 6–11 business days from the date it was placed.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking number and a link to track your package's progress.

Shipping Delays

Lacosta is not responsible for delays caused by the shipping carrier, weather events, customs, or other circumstances beyond our reasonable control. If your package appears to be lost or significantly delayed, please contact us at support@shoplacosta.shop and we will work with the carrier on your behalf.

Incorrect Address

Please double-check your shipping address at checkout. Lacosta is not responsible for orders shipped to an incorrectly entered address. If you notice an error, contact us immediately — if your order has not yet shipped, we will do our best to correct it.