Privacy policy
This Privacy Policy describes how Lacosta ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from lacosta.shop (the "Site").
1. Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device ("Device Information").
When you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing and shipping address, email address, phone number, and payment information ("Order Information"). We refer to Device Information and Order Information collectively as "Personal Information."
2. How We Use Your Personal Information
We use Order Information to:
- Fulfill orders (including processing payment, arranging shipping, and providing invoices/order confirmations);
- Communicate with you about your order or customer service requests;
- Screen orders for potential risk or fraud; and
- With your consent, send you marketing communications about products, promotions, and other updates.
We use Device Information to help screen for potential risk and fraud, and more generally to improve and optimize our Site (for example, by generating analytics about how customers browse and interact with the Site).
3. Sharing Your Personal Information
We share your Personal Information with third-party service providers to help us provide our services, such as:
- Our e-commerce platform (Shopify), which hosts the Site and processes orders;
- Payment processors, to securely process your payment;
- Shipping carriers, to deliver your order; and
- Analytics providers, to help us understand how the Site is used.
We do not sell your Personal Information to third parties for their own marketing purposes.
4. Cookies
The Site uses cookies and similar tracking technologies to operate and improve the shopping experience, remember your cart, and understand how visitors use the Site. You can adjust your browser settings to refuse cookies, though this may affect the functionality of the Site.
5. Data Retention
When you place an order, we retain your Order Information for our records unless and until you ask us to delete this information.
6. Your Rights
Depending on where you live, you may have the right to access, correct, or request deletion of your Personal Information, or to opt out of certain uses (such as marketing communications). California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion. To exercise any of these rights, contact us at Support@lacosta.shop.
7. Children's Privacy
The Site is not directed at individuals under the age of 18, and we do not knowingly collect personal information from children.
8. Data Security
We implement reasonable administrative and technical measures to protect your Personal Information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices. We will post the updated policy on this page with a revised effective date.
10. Contact Us
For more information about our privacy practices or if you have questions, please contact us by email at support@shoplacosta.shop or by mail at the address listed in our Legal Notice.